Tutanota down
 

Their website and their email service are down. Downtime started about 4 hours ago (around 2 PM GMT).

I checked with https://downforeveryoneorjustme.com/tutanota.com and it shows:

From their Twitter:

Thanks, and here's the current Reddit thread about it:

https://www.reddit.com/r/tutanota/co...tutanota_down/

Seems like it's back up

EDIT: I guess not. The main website is up, but the email server itself still seems down.

This is a big downtime 4 hours and counting I think.
It's up and down which could possibly be a DDOS ?

Yeah, will be interesting to see how they handle this. No further updates on Twitter or Reddit from them yet either. When FastMail had big downtimes in the past, they would give detailed reports of exactly what happened. Always appreciated that. I hope Tutanota will do that for this outage.

My guess too

Changing my password as soon as I get back in as a precaution.
I hope they give us a straight answer and don't try to fob us off with BS.

lol, had exact same thought

I haven't got 2FA enabled but I archived off all my emails and contacts yesterday so the account is empty at the moment luckily.
I wasn't really using it for anything that important so I am relaxed about it atm.

Really disappointed about lack of updates on Twitter or elsewhere.
They must be really embarrassed and worried because I think they will be losing quite a few customers over this.

They just updated Twitter it is a DDOS.

I'm also not stressing out, but I am relieved I didn't move some important domains over to them yet. But no 2FA?!?! Well, may I suggest putting that on your todo list? ;)

I think these are the growing pains of a relatively young service, I'm not worried yet. But I do think they need to post an update about what's going on. I don't see anything official other than the first tweet acknowledging the downtime.

EDIT: I see the twitter update now.. thanks for the heads up

Looks like we're getting on 7h+, that's pretty frustrating. I think they're going to lose some customers. They need to be communicating better.

And actually, if I had any important business domains hosted with Tutanota, I'd already be migrating those domains over to another email provider right now and contacting clients to resend any urgent emails once the DNS replicates, or at least contact clients to let them know a backup email address. At least until we see how this all pans out in the end. Thank goodness I haven't put anything critical on Tutanota yet.

Over 7 hours of business email downtime would not be acceptable to me with important domains. And even for personal email it's starting to become an issue for me. So far in my relationship with Tutanota, I've mainly been testing them with a paid account, and I really have started liking the service. But this lack of communication is not working for me. Two tweets doesn't cut it for this length of outage so far. I get that they are in the middle of the attack right now, but seriously, leaving their users with so little information is going to damage their business. The Reddit thread already has some pretty upset users. I really want to like these guys, but I think this trial by fire is showing some weaknesses that they will need to address, and not just in their DoS mitigation efforts, but also in their customer service and communications.

Seems to be up now

The webmail is up. However I cannot open the emails. If I click on any email from the left list, in the right pane the message fail to load, it's showing the animated loading sign but the message body is not displayed.