Aquamail problem connecting
I've got an Android tablet and an Android phone, both with Aquamail on to connect to Fastmail.
The tablet now suddenly won't connect to check my emails, so I've checked all the settings on the Fastmail website and mine seem to be the same. I've also checked that the settings are the same as on my phone and they are. I've created an app password specifically for the tablet and inserted that but I still get a message saying: >Account check error outgoing mail server (SMTP): error connecting. No route to host. >Please make sure your settings are correct I'd be grateful for any guidance |
My AquaMail Pro is currently connecting OK with my FastMail account.
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Well my Aquamail on my phone is connecting OK - it's just the tablet that's the problem!
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Do you have any other e-mail account (not FastMail) set up on your tablet, and if so is that account working OK?
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I've got the Fastmail app as well and that works fine as does GMail
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I should have specified another account in your AquaMail app.
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Ah, no, just Fastmail in Aquamail
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Well, you could add the Gmail account into AquaMail, and check that works OK?
Other than that, if you're 100% completely satisified that you've got your FastMail account set up correctly, I would suggest you contact FastMail support. |
I've added my Gmail account to Aquamail and it works fine
Deleted my Fastmail account and set it up again, it doesn't work still Thanks for your help |
Or perhaps uninstall then reinstall the AquaMail app.
Sorry I can't be more helpful . . . |
Complete reinstallation and it still won't send
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When you select the box for an application password make sure you select the correct box as there are a few options.
I once selected the wrong box and had a problem like you have. It could be an account name problem with some info missing like user name must have the .com or what ever you ouse or ssl security so check you have selected the correct one. Also perhaps try another port, I use 465 but that may be STD |
I do not have AquaMail handy to test. Common issues are
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The weird thing is that I have reinstalled Aquamail on the tablet and imported the settings which were exported from Aquamail on my phone, where it all works.
I've changed just the app password to one set up for the tablet and it receives mail but won't send. |
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