avoid hackers
 

Hi there,
I almost got hacked yesterday when I tried to pay my cell phone bill. I opened the website of my carrier and when I clicked on the login page the page redirected to another website which looks same as the original one. I closed the browser immediately and contacted the carrier customer-care via my mobile. They suggested me to try installing spyware or clearing the cookies and history of the browser and try the payment, I'm afraid to do online transfer or payment from my PC. I searched online to block this spyware, hacking attacks and found a blog (http://nci.ca/what-can-you-do-to-pro...and-ransomware) how to protect PC from these types of activities. Why this happened when I ‘m using a pro antivirus installed on my PC? Won’t antivirus block all the phishing and spyware? Please, advice.
Thanks.

Some antivirus act like a man in the middle, this way is how they can scan https websites, you should deactivate it if that option exists, but I suspect this is not the case and that you are infected with some kind of malware. Antiviruses are not to protect you 100%, in fact they can't. Try scanning your computer with the free antivirus clamwin: http://www.clamwin.com/
I recommend you to use a linux live cd to check the important things (bank accounts, etc). When you download it check the md5sum before recording it in a cd/dvd (or saving it to a pendrive). Knoppix is a good example.

You're getting into more advanced security have a look at https://en.wikipedia.org/wiki/Ettercap_(software)) to start,

I have twice been subject to an attempted malware attack, when the page I was trying to view was replaced with one containing the words "Critical Firefox Update" and the Firefox logo (an unauthorised use thereof) and which attempted to download a file (Java or JavaScript, one of the two). Fortunately I have my downloads set to "ask before saving" so was able to simply stop the download before it started; and even if it had happened and the file had auto-run, my downloads don't go to my computer but to my NAS drive, which I doubt is capable of auto-running anything (a deliberate choice, as it is intended for file management and DLNA streaming and nothing else), and the file was probably targeted at Windows and wouldn't run on any version of Linux, let alone the one which powers my NAS. :p:D

The malware turned out to be a rogue advert on a website, so I've installed Adblock Plus. ;) I would never buy anything from web ads, so sites are losing nothing.