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lsc 16 Aug 2022 06:25 AM

Buttons in Firefox
 
The archive, spam, delete, etc. buttons are missing in Firefox on my desktop, but not my laptop . Any suggetions to get them back. Thanks.

Have tried reninstalling Firefox.

n5bb 16 Aug 2022 06:36 AM

Which webmail email provider are you using?

It might be a Firefox extension/add-on which is blocking that portion of the screen. Also, some webmail systems allow users to hide buttons or toolbars. Without knowing which email system you are using it’s hard to make any more suggestions. But I would start by removing or disabling all Firefox extensions/add-ons and making sure you are using the latest version of Firefox. Then reboot the computer. Is it a PC running Windows 10 or 11?

Bill

somdcomputerguy 16 Aug 2022 05:06 PM

Quote:

Originally Posted by n5bb (Post 627132)
Which webmail email provider are you using?

Also, do you use the same browser (ie. Firefox) on both computers?

- Bruce

lsc 17 Aug 2022 01:35 AM

Gmail, Firefox and windows 11 on both

lsc 17 Aug 2022 06:45 AM

Extensions
 
Tried disabling extensions. Still did not help

n5bb 17 Aug 2022 12:07 PM

Checkboxes or reading pane must be in use to see message action icons in Gmail
 
Go to Settings (the gear icon in the upper right), scroll down, and set "READING PANE" TO "No split".

Now if you select Inbox, you should only see the three following tools above the "Primary .. Promotions .. Social" line. The other tools are hidden. You should see:
  • Select checkbox icon
  • Reload circular icon
  • Kebab (three vertical dots) icon
If you now click the checkbox in front of a message or click a message to open the reading pane, you should see the full 10 icons at the top.

Now go to Settings (gear icon) and chance the "READING PANE" to either of the other choices (right of inbox or below inbox). You will now see all 10 icons at the top if you select a message or move through your messages using the j/k keyboard shortcuts.

So my guess is that on the PC which was not showing the icons, you did not have the reading pane visible. If you had clicked a message (or checked it) you should have seen the icons. Those icons only appear if you are reading a message in a reading pane or if a message is selected with a checkbox. Those are action tools which can only can be used when one or more messages or selected in some way (checkboxes or by reading a message).

Bill

lsc 19 Aug 2022 12:09 PM

Reverted to old gmail view
 
Still could not get it to work so reverted back to old gmail view and the buttons are back.


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