Praise for Purelymail
I switched to Purelymail a bit over a month ago now. I had been looking for an alternative to Fastmail for the last year or so. I allowed a month of overlap in case I needed to switch back, but it was clear pretty soon that I was in good hands.
For some people a month may not seem like enough time for an accurate appraisal, but really I can't say enough good things about Scott and Purelymail. Here are my top likes:
I've had some very minor hiccups with deliverability, i.e. some of my emails have bounced from servers that have been poorly set up. These have been when I've needed to email a place who had their IT setup by a guy named Gavin who arrives in a van. I've had no deliverability problems with the major providers. I know some people are reluctant to use a mail provider run by a single person but I don't really understand this. Most people would only have one doctor, one lawyer, one accountant, etc. It seems weird to put your email above that. For those curious about how the advanced billing actually breaks down, here's my billing for May: Code:
Total: $0.84 |
Great review. Thank you very much!
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Having only one doctor/dentist etc is usually not a problem (around these parts) if the dr/dentist is ill or on holiday, because they usually either have other professionals working at the same place, or some sort of contingency arrangement with a nearby practice.
Having a mail provider run by one person isn't a problem if they are ill for a day or two, if the system runs by itself unattended. But if that person eg goes into hospital for a month, or dies, what then? Also, while I realise that all the services these people offer seem to be in the cloud (on AWS servers), and so in theory they could be based anywhere, where they are (or he is) matters. Only in their Terms of Service under "Applicable Law" did I find any clue - apparently United States federal law and the laws of the state of Delaware are significant. |
I tried Purelymail briefly and basically liked it, and I agree the owner/manager is very responsive. Being a one-man band he does everything and therefore knows everything, but I wonder how that will scale as the business grows? Just be sure to have things set up so you could move away quickly if you ever needed to (owner hit by a bus problem). In other words, either local or online backups of all your email in other systems, along with the ability to change your DNS quickly. To me, living in the USA, being located here is an advantage. I'm on the East Coast and PM is on the West Coast, so that means his working hours extend well into my evening. Makes him easy to reach.
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Obviously mail servers require upkeep, so in the worst case scenario where Scott disappears and no one knows about it, I'd say you'd have a month or two to move your mail. I think the Dr. Strangelove scenario is far more likely: where someone at AWS goes rogue and begins maliciously taking out servers. As for jurisdictions, I treat all email as insecure, so it's not so important. I don't think it's incumbent upon mail providers to offer protection from state-sponsored surveillance. |
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I'm pretty sure he's based in California.
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Probably incorporated in Delaware, which is a favorite state for creating easy, cheap companies. Regulations are much easier to comply with.
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That said, I seem to have an issue with legitimate emails showing up in Spam/Junk way to often. It is extremely annoying. I using an an email client using the POP3 protocol for all but one account which I use IMAP. The IMAP account isn't an issue, since I have access to the Junk folder in the client. With the other accounts, this means I must log in to the web access at least weekly just to check for legit emails in Junk. It a pain in the neck. Unfortunately these services do not allow your to disable spam filtering. My client is perfectly able to handle spam. It has been trained well. Yes I could go IMAP for all these accounts, but I rather enjoy getting all emails in one Inbox (excluding the IMAP account). A side note. I remeber back in the old days one could set a POP3 account to access specific email boxes. Those were the days. A stay on topic note. I like this Purelymail, I might consider it. I have a similar type account with BlueHome. |
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Yes, Gmail is much better that those other two, plus it keeps spam a bit longer that those other two. Outlook is 10 days. Yahoo.... well I have four account with them. One an main account. One of these days, I will drop all Yahoo accounts. They are the worst.
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There does seem to be a niche opening up around $10 pa, I hope he sticks to that. |
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