Sieve is only used when receiving messages. It has no effect on drafts, composing, or sending messages.

Bill

yes but I just wondered if he was blocking his own throw away address.

When things dont work correctly I usually delete my sieve and see if that cures the problem.

elvey, did you get it all sorted?

NO! No action was taken and the ticket was closed.:mad:

Anto Francis did a poor job reading the ticket. Completely overlooked the first line of it. And doesn't seem to have seen this thread either. :-(

Reopened.

And Merlin has also done a really poor job responding to the ticket.

Anto passed it to Yassar who passed it to Matt, who is starting to try to reproduce the bug.

(I'm able to reproduce it, both ways, at will.)

Try going to your folders section, find the sent folder and go to properties and un-tick the duplicates box.

The folder may be suppressing the duplicate email addresses....sorry its just a shot in dark.:D

Confirmed Reproducible.
 

It's been assigned to Rob M :cool:

Initially reported (twice) as not reproducible, but then I got this last Sunday from Nick :
(that was after getting this:

)
I Hope Rob squashes it soon. Sure seems to be a subtle issue. If anyone can, it's Rob!:D
Credit in an ensuing blog post would be nice too. :D

Just out of interest, have you verified that you do not encounter the problem if using the beta server?

Good question. I can confirm that I did not encounter the problem today, when testing on the beta server. :)


I haven't heard back from Fastmail since the case was assigned to Rob Mueller; Status : Transferred - waiting for transferee admin.

I have had the same problem, twice. In the end the only way I could get my message to go was to paste the body into a new message. I have logged a support ticket with a link to this thread; and given them both my unsendable draft and the external email to which it was a reply.

You can do this by selecting 'edit as new', I think.

Unfortunately not. You can use that on a received or sent message, but not on a draft. The bug leaves the message stuck as draft, so the only way forward is to paste the contents into a new reply to the sender.

Support have my sample messages (it happened again today).

It may be something to do with switching windows and coming back later to send the draft - under some unknown circumstances this leaves the draft unsendable. A "fresh" reply to the same addressee worked fine.

It is an interesting problem, and I am surprised FastMail has trouble getting it fixed. Just out of curiosity, have you tried manually changing the From and To addresses in the draft to see if that changes the behavior?

You're on to something!

Still not fixed. What changes to the From and To are you suggesting?

Changing the To from
info@[munged].sent.com
to
info2@[munged].sent.com
made no difference.

Changing the From from
kalb2@[munged].sent.com
to
kalb2changed@[munged].sent.com
allowed me to send the email!:confused::D