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Forum: FastMail Forum

1 Dec 2020, 07:10 PM

Replies: 9

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Views: 6,499

Posted By Fjodorov

We are still facing issues even after Fastmail...

We are still facing issues even after Fastmail support saying "everything is fine".

Ridiculous level of service. Have instructed our lawyers to proceed with a claim against Fastmail.

Forum: FastMail Forum

30 Nov 2020, 07:29 PM

Replies: 9

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Views: 6,499

Posted By Fjodorov

Well - they have restored access to email...

Well - they have restored access to email now.

But with several errors and emails from 9:34 till 15:14 were BOUNCED.

Ridiculous.

Forum: FastMail Forum

30 Nov 2020, 05:48 PM

Replies: 9

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Views: 6,499

Posted By Fjodorov

Maybe some of my users (employees), but for sure...

Maybe some of my users (employees), but for sure not my email.
I'm monitoring from time to time all emails they sending - usually everything OK.

Forum: FastMail Forum

30 Nov 2020, 05:35 PM

Replies: 9

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Views: 6,499

Posted By Fjodorov

Looks like FastMail just blocked my emails...

Looks like FastMail just blocked my emails without any warning, without anything - and even took some funds from my credit card on the day they blocked the account.

They saying that their monitoring...

Forum: FastMail Forum

30 Nov 2020, 02:38 PM

Replies: 9

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Views: 6,499

Posted By Fjodorov

Urgent help required. "Login disabled, contact support."

Over 30 user account managed by my group of companies are DISABLED today.

Even my personal account - disabled.

Few minutes before accounts were disabled - they have taken a payment of around $250...

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