Forum: Email Comments, Questions and Miscellaneous
1 Mar 2008, 06:36 PM
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Replies: 27
Views: 7,371
Yes, we delete anonymous surfing logs at least...
Yes, we delete anonymous surfing logs at least every 7 days, and usually daily.
There is no legal requirement in the Netherlands as of now to retain the information contained in these logs. As per...
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Forum: Email Comments, Questions and Miscellaneous
1 Mar 2008, 06:12 PM
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Replies: 27
Views: 7,371
My sincere apologies for the response time you...
My sincere apologies for the response time you experienced. While we do our best to make sure we send a prompt and comprehensive response to every support message, we have had times in the past when...
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Forum: Email Comments, Questions and Miscellaneous
10 Feb 2007, 03:54 PM
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Replies: 7
Views: 2,542
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Forum: Email Comments, Questions and Miscellaneous
2 Feb 2007, 12:47 AM
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Replies: 7
Views: 2,542
Hi there
No, we will continue to offer...
Hi there
No, we will continue to offer Horde/IMP even after we enable our own webmail system.
You can do this in our webmail, as well as using your own email client. We don't currently offer...
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Forum: Email Comments, Questions and Miscellaneous
29 Jan 2007, 06:03 PM
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Replies: 7
Views: 2,542
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Forum: Email Comments, Questions and Miscellaneous
29 Jan 2007, 04:00 PM
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Replies: 8
Views: 1,223
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Forum: Email Comments, Questions and Miscellaneous
22 Jan 2007, 03:36 PM
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Replies: 27
Views: 7,371
I was also talking about the anonymous surfing...
I was also talking about the anonymous surfing feature, actually :) I guess I should have been more specific.
Websites a user visits via our anonymous surfing proxy do see an IP address - the IP...
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Forum: Email Comments, Questions and Miscellaneous
22 Jan 2007, 12:02 AM
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Replies: 27
Views: 7,371
First, let me say we're very clear about our...
First, let me say we're very clear about our policy towards spammers: we shut down their accounts with no refund. This is part of our Terms of Service.
We keep logs long enough to investigate abuse...
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Forum: Email Comments, Questions and Miscellaneous
17 Jan 2007, 11:32 PM
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Replies: 27
Views: 7,371
Hi there
Our $69.95 account is a complete...
Hi there
Our $69.95 account is a complete online privacy solution which includes both a 1GB email account, as well as secure and anonymous surfing service.
Further, it is hosted outside the US,...
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Forum: Email Comments, Questions and Miscellaneous
13 Jan 2007, 05:32 PM
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Replies: 27
Views: 7,371
Hi there
I would just like to set the record...
Hi there
I would just like to set the record straight here:
My records indicate that it would be a euphemism to call this an exaggeration. You had trouble using your account on the day it was...
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Forum: Email Comments, Questions and Miscellaneous
25 Nov 2006, 06:32 PM
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Replies: 27
Views: 7,371
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Forum: Email Comments, Questions and Miscellaneous
24 Nov 2006, 04:21 PM
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Replies: 27
Views: 7,371
Neomailbox - your questions
Nobody will be able to see your IP address when you send email using Neomailbox - not gmail nor any other email service.
If the p2p program you'd like to use can use an HTTP proxy then you can...
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Forum: Email Help Needed!
20 Nov 2005, 10:44 PM
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Replies: 9
Views: 1,459
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Forum: Email Comments, Questions and Miscellaneous
15 Nov 2005, 01:01 PM
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Replies: 27
Views: 7,371
Yes. Offering trial accounts is on our to-do...
Yes. Offering trial accounts is on our to-do list. However, there are a few things on the list which are at a higher priority at the moment. In the meantime, we do have a 30-day full money back...
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Forum: Email Comments, Questions and Miscellaneous
14 Nov 2005, 10:49 PM
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Replies: 27
Views: 7,371
Yes, our "Offshore Secure Email" and "Secure...
Yes, our "Offshore Secure Email" and "Secure Email" plans are single user accounts.
They were originally listed just below the "Secure Email Family Pack", which offers 5 accounts. We've now moved...
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Forum: Email Comments, Questions and Miscellaneous
13 Nov 2005, 11:18 PM
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Replies: 27
Views: 7,371
Neomailbox Intro
[note: I've run this post past Edwin to check if it's ok]
Hi everyone,
I just joined EMD as a representative of Neomailbox, and thought I'd post up an introduction to our secure email and online...
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Forum: Email Comments, Questions and Miscellaneous
13 Nov 2005, 03:21 PM
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Replies: 59
Views: 6,146
Many Hushmail users were locked out of their...
Many Hushmail users were locked out of their accounts for over two months in July-September, 2001:
article at silicon.com (http://software.silicon.com/applications/0,39024653,11026744,00.htm)...
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