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Search: Posts Made By: gj15
Forum: FastMail Forum 22 Oct 2018, 07:24 PM
Replies: 3
Views: 816
Posted By gj15
I filed a support request and the response I...

I filed a support request and the response I received is:



One particular false positive was regularly recurring so I whitelisted the sender and that problem went away. But since my first post all...
Forum: FastMail Forum 19 Sep 2018, 05:38 AM
Replies: 3
Views: 816
Posted By gj15
Spam false positives

Iíve seen an upturn in spam false positives recently, triggered by a rule ďME_CMSPAM_100 4Ē which tips a message over the threshold for Junk / Spam classification. This is against mail from various,...
Forum: Email Help Needed! 19 May 2018, 09:15 PM
Replies: 7
Views: 1,026
Posted By gj15
Youíll always connect to the SMTP server at...

Youíll always connect to the SMTP server at gmx.com.

But you authenticate / use a user name in whatever GMX domain youíve created the account.

So a gmx.co.uk address will (and does) authenticate at...
Forum: Email Help Needed! 18 May 2018, 04:29 AM
Replies: 7
Views: 1,026
Posted By gj15
Iím using a GMX account across three different...

Iím using a GMX account across three different platforms.

On all of them I have the SMTP server as:
Name: mail.gmx.com
Port: 587
Security: SSL or TLS/SSL (not STARTTLS)

The one setting not...
Forum: FastMail Forum 4 Mar 2018, 03:11 AM
Replies: 3
Views: 623
Posted By gj15
May be a Trash options problem

On the troublesome installation, look at the "Mailboxes" list on the left-hand side. You might have to go View > Show Mailbox List to see it.

Is there a triangle to the left of the Trash mailbox? If...
Forum: Runbox Forum 30 Dec 2017, 04:38 AM
Replies: 52
Views: 11,414
Posted By gj15
Runbox 7 Webmail closed beta test

https://blog.runbox.com/2017/12/runbox-7-webmail-closed-beta-test/

Posted on 19th December.
Forum: FastMail Forum 22 Jul 2017, 03:56 AM
Replies: 1
Views: 514
Posted By gj15
OpenDNS unable to resolve fastmail.com - suggested fixed

If you have been experiencing difficulties with OpenDNS not resolving fastmail.com, you might like to know there's a suggestion the problem has been...
Forum: Email Help Needed! 7 Apr 2017, 04:04 AM
Replies: 2
Views: 836
Posted By gj15
Does your signature carry a web address and what...

Does your signature carry a web address and what service are the replies coming from?

It could be this:
Link Preview in Outlook.com...
Forum: FastMail Forum 12 Nov 2016, 04:10 AM
Replies: 9
Views: 3,916
Posted By gj15
I think Iíve resolved my problem here. Iím on a...

I think Iíve resolved my problem here. Iím on a dynamic IP address service and my IP address changed a couple of weeks ago to one which erroneously doesnít have a reverse DNS entry. Searching...
Forum: FastMail Forum 10 Nov 2016, 03:20 AM
Replies: 9
Views: 3,916
Posted By gj15
Iíve been experiencing something similar over the...

Iíve been experiencing something similar over the past couple of weeks and with other clients on different platforms too. What is particularly noticeable is the smtp transfer of a message can take...
Forum: FastMail Forum 5 Aug 2016, 06:29 AM
Replies: 34
Views: 7,392
Posted By gj15
Now you have things working, thereís one more...

Now you have things working, thereís one more setting in two places you might want to change.

In the Preferences > Accounts > Advanced tab remove the check from the ďAutomatically detect and...
Forum: FastMail Forum 13 Jun 2016, 06:16 AM
Replies: 43
Views: 7,930
Posted By gj15
There might be another possibility. On your iMac...

There might be another possibility.

On your iMac in Apple Mail, is there a small triangle to the left of the ďSentĒ folder title? If there is, does clicking on it reveal anything?

Through...
Forum: FastMail Forum 25 Apr 2016, 06:14 AM
Replies: 5
Views: 4,338
Posted By gj15
Thatís quite a devastating step to take ahead of...

Thatís quite a devastating step to take ahead of other attempts to remedy the problem, particularly if only one account is suffering amongst others you may have. I feel the warning part way through...
Forum: FastMail Forum 24 Apr 2016, 09:59 PM
Replies: 24
Views: 7,067
Posted By gj15
Family accounts have also benefitted from a...

Family accounts have also benefitted from a change. It now seems that Family account alias quantity limits are "600 + 15 per user in the account" with the same creation criteria regardless of the...
Forum: FastMail Forum 4 Apr 2016, 04:56 PM
Replies: 20
Views: 2,962
Posted By gj15
Did you make this change to an existing...

Did you make this change to an existing configuration? I have seen Apple Mail on both OS X and iOS misbehave when existing configurations are changed, try deleting the account completely and...
Forum: Early Warning... 11 Mar 2016, 02:27 AM
Replies: 5
Views: 3,710
Posted By gj15
We're closing your O2 email

Why?

We used to give all our customers a free o2.co.uk email account. Some people used it, but lots didn't - preferring to use other email services like Gmail or Outlook accounts (Hotmail) instead....
Forum: FastMail Forum 6 Feb 2016, 05:23 AM
Replies: 13
Views: 9,700
Posted By gj15
I asked some time back via a support ticket for...

I asked some time back via a support ticket for an improvement to the documentation around the use of Family accounts and the capabilities, responsibilities and obligations between the Master User...
Forum: Email Help Needed! 20 Dec 2015, 09:00 AM
Replies: 3
Views: 3,435
Posted By gj15
It is fairly standard practice in the UK that an...

It is fairly standard practice in the UK that an ISP won't let you use their SMTP server for sending mail unless you are connecting to it from within their network. From BT, you are now outside the...
Forum: The Off-Topic Lounge 20 Dec 2015, 08:46 AM
Replies: 6
Views: 3,467
Posted By gj15
Ho, ho, ho! I found I could remove the login box...

Ho, ho, ho!

I found I could remove the login box by hitting the Escape key when there was no X / Close visible.
Forum: FastMail Forum 21 Oct 2015, 07:05 AM
Replies: 4
Views: 821
Posted By gj15
Drafts folder

I would recommend taking a look in the Drafts folder too. Apple Mail can be a bit tardy in deleting draft messages when finally sent, particularly if large attachments (e.g. photos) are involved. You...
Forum: FastMail Forum 21 May 2015, 12:29 AM
Replies: 22
Views: 16,219
Posted By gj15
I think incoming mail might be affected...

I think incoming mail might be affected too.

Iíve just received two messages from a btinternet account to my fastmail account.

The first timestamped Tue, 19 May 2015 21:57:42 +0100 by...
Forum: Email Help Needed! 5 Apr 2015, 07:55 PM
Replies: 2
Views: 1,350
Posted By gj15
If youíve got more than one account registered in...

If youíve got more than one account registered in the OSX or iOS mail apps, it gives the app the opportunity to fallback onto another set of SMTP credentials when it believes the chosen set has...
Forum: FastMail Forum 5 Apr 2015, 07:43 PM
Replies: 5
Views: 1,224
Posted By gj15
Iíve been considering what useful alternatives...

Iíve been considering what useful alternatives there could be for this. For me the extremes of the range are:
-no change, the browser history can capture everything as now
-change to display nothing...
Forum: FastMail Forum 3 Apr 2015, 08:24 AM
Replies: 5
Views: 1,224
Posted By gj15
Message Subject fields in webmail

Iím looking for an option to stop the display of a message subject in the frame / window title of a browser when using webmail. I canít find one and Iím seeking confirmation there isnít, or being put...
Forum: FastMail Forum 2 Apr 2015, 10:56 PM
Replies: 3
Views: 948
Posted By gj15
During the trial period my iOS5 device was unable...

During the trial period my iOS5 device was unable to retrieve mail and I was waiting for it fail again as an indicator of the change.

I'm pleased; I don't have to decommission that device just yet...
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