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Old 15 Apr 2018, 06:04 PM   #25
JeremyNicoll
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Join Date: Dec 2017
Location: Scotland
Posts: 483
Quote:
Originally Posted by TenFour View Post
For example, the survey company might choose accounts that have been active at least one year. There are many criteria that are not personal information. They might want to only survey 5% of people using a certain service level.
How long I've been a customer of a company might not be "personal information" precisely, but it's still something I'd prefer wasn't known to anyone else. Maybe competitors could target ads at users acccording to how long anyone had been a FM customer.

Also there's a difference between FM giving a focussed list of such users to the survey company (ie FM chose the users), and FM giving a list with much more info in it to the survey company and then them choosing who to contact - the scope for misuse of data is far greater in the latter case.

Quote:
Originally Posted by TenFour View Post
Online polls are notoriously unreliable.
If Fastmail can't trust their own users to answer questions that they ask them themselves (or via a suvery company having asked permission first), why would they think that a surprise poll sprung on people without permission is going to be any more reliable?
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