Quote:
Originally Posted by TenFour
It is often a losing proposition to respond to complaints or questions, which can lead to more complaints and questions, and on and on. [....] Forums often end up becoming long-winded arguments between various opinionated people (like me) who may or may not know what they are talking about.
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No kidding, really??
Indeed, this medium definitely attracts squeaky wheels. I guess Twitter does too, in its own way, but perhaps the "psychology" of it allows them (FM) to ignore what they want to ignore with less expectation (on the part of the squeakers) of getting a response...