Quote:
Originally Posted by Tsunami
On the other hand, ioneja had no issues logging in after >6 months of inactivity, so there may be another issue why you could not access your account. But then, I guess a service without reachable helpdesk is also not what you want...
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Yes, no issues with my old neglected paid account... in fact, I decided to start using it again, and it's been pretty good so far. Even the iOS app is decent. Only glitch is that the iOS app periodically logs me out for some reason and I have to log back in, very annoying when it happens. Otherwise seems solid. I hadn't used the calendar feature before, and I like it. I had been thinking of moving all my calendar stuff to an encrypted service (right now I use Fastmail for most calendar needs), and I might switch to the Tutanota calendar for a while until Protonmail finally releases their iOS Calendar app. I need something on iOS and web, so I can't use the Proton Calendar beta yet.
Overall I feel Tutanota is not quite as polished as Protonmail, but on the other hand Tutanota already released their calendar, and the Proton Calendar is still in beta. But both services are definitely better than a year ago IMO. Good things to come, crossing fingers!
Quote:
Originally Posted by Tsunami
When it comes to the high-security mail providers, I really like Protonmail, would love to have another account with them but I understand that you cannot just sign up for more than 1 free account (??) as that would be taking advantage of a great service.
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Protonmail has been solid for me and can definitely recommend it, worth the money for the paid account!
BTW, at one point I had two free accounts with them, and then converted one to a paid account. So I have one paid and one free account now. Also, if you get their VPN service, but keep it totally separate from your existing ProtonMail email accounts (there are various reasons to do it this way), they will actually give you a *separate* free ProtonMail account as well, that's connected to your VPN account. So I think it's common for people to have more than one free account since you can get to that point via various different routes over time. I don't know their "official" policy, but they never gave me hassle when I had two free accounts.
Quote:
Originally Posted by Tsunami
I may try Mailfence.
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Also a good service. No iOS app that I know of, but it's in my top 10 favorite email services for sure. Several good options out there nowadays for people seeking more privacy.
On a related note, this thread makes me realize all the progress that some of these more private services have been making in terms of features, UI, apps, stability, etc., I think I'm getting close to letting go of Fastmail in the near future. I've been with Fastmail for many years, and they are definitely one of my favorite providers (and usually the first provider I recommend to people who want to get away from Google, but who don't want to get into something like ProtonMail yet).
But some of these more private providers are really closing the gap in features.
I am really impressed to see the progress in Tutanota's and Protonmail's apps, for example, so much better than just a year or two ago. With the additional services that they've both been adding, like calendars (not available in the Protonmail iOS app yet, but works well in the Tutanota app), and other features in the works (ProtonDrive is in beta for example), I just don't know if Fastmail is as compelling as it was.
Not to mention jurisdiction issues and various privacy laws that keep getting worse in Australia and the US, so Fastmail is losing it's appeal to me. Nothing against them as a company -- they've given me very good service overall for many years, and I like the Fastmail team -- I think they are good people -- but in order to solve their jurisdiction and related issues, they'd have to relocate outside Australia and move their servers outside of the US, and not use any services in India. That's not going to happen unfortunately. And I've also noticed some changes in wording in their user agreement which concerns me about jurisdictions and their legal compliance. That's a different discussion/thread of course.
Anyway, I think Protonmail, Tutanota, Mailfence, (and other similar providers), etc... are mature enough and loaded with very good features now to really jump in.
And re: the OP post on Tutanota, I still wish the OP would try to get in touch with them again to follow up on the login issue. Their support is indeed slow, but I've had a few exchanges with them and they seem like good guys who are trying very hard to make a good service. I'm writing off my prior issues with them a while back as growing pains and I can see some definite improvements. And like I said a few posts back, both my own paid account, and the paid account of a friend were both inactive for >6 months and we both had no issues getting back in.
Cheers!