Quote:
Originally Posted by FredOnline
the various members of the forum that are also FastMail staff have been shunning the forum
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Quote:
Originally Posted by andrej
Why?
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Because they don't get here unreservedly positive feedback and praise, which is what helps sales, and users here won't shut up when they adopt unpopular decisions, they'll continue to argue, that's why.
Fastmail sees the unremitting, critical boards as bad press, at least problematic, and walks out, breaks any association, away from 'negative thinking', and wishes it to die out.
Let alone promotion in these forums in the early days was probably essential to letting the FastMail brand be known (at least I learned about them here). But once we've served our purpose (we the forums), we can be disposed of, particularly as we start to find our own voice.
$FM aren't here because it doesn't help PR.
$FM asks, in which direction could new prospective business customers look for ratings and reviews? And if the answer is not EmailDiscussions, they'll try and foster the growth of other review sites that are more frequently used by businesses and more favourable to them.