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Geir · 20 Sep 2016, 07:31 AM

I understand your concerns, but the delays in the 2FA project are related to the complexities involved in modifying the authentication schemes of all our services and has nothing to do with the current financial state of the business.

In fact, Runbox as both a service and a company is now healthier and more ambitious than ever. The story has been told before, but under the old ownership (pre-2011) the business did not receive the investment it needed and was doing poorly. The employees decided to buy it out as we knew it could be profitable with better management and development, and we then spent years investing in and slowly upgrading both the back-end and front-end systems to bring them up to date.

These investments paid off as our customer base is now 2.5 times larger than when we founded the new company in 2011, and our finances have steadily improved ever since. 2015 showed a 39% increase in revenue over 2014, and 2016 is continuing this trend. Our finances are a matter of public record in Norway and can easily be looked up. You will find that the previous company made a loss in the years up to the point when we (the new company) took over the Runbox email service, and has steadily improved since then.

From employing half a programmer in the past we now have 3-4 skilled and effective developers, plus a team of some of the best consultants available, who make sure that what we are building is top notch. We now have more staff, and more projects being worked on, than at any time in the history of the Runbox email service.

Today, a wide variety of customers use Runbox, and although we listen carefully to the comments on this forum the majority of our customers are not represented by them. We have to cater to all of our customers and as such we are working on a range of projects. Right now 2FA is getting the most attention, but we have also been working on calendaring, improved spam filtering, and various web interface upgrades.

As detailed on this forum, there have been delays with 2FA and we share your frustrations in this regard. Despite the apparent simplicity of a 2FA interface it has been our most ambitious project to date, and we want to make sure it is solid when we do launch it. Once completed it will free up resources that will add to Runbox' momentum going forward, and I'm confident that you will be pleased with our progress.

- Geir

20 Sep 2016, 07:31 AM	#68
Geir The "e" in e-mail Join Date: Sep 2001 Location: Oslo, Norway Posts: 2,938 Representative of: Runbox.com	I understand your concerns, but the delays in the 2FA project are related to the complexities involved in modifying the authentication schemes of all our services and has nothing to do with the current financial state of the business. In fact, Runbox as both a service and a company is now healthier and more ambitious than ever. The story has been told before, but under the old ownership (pre-2011) the business did not receive the investment it needed and was doing poorly. The employees decided to buy it out as we knew it could be profitable with better management and development, and we then spent years investing in and slowly upgrading both the back-end and front-end systems to bring them up to date. These investments paid off as our customer base is now 2.5 times larger than when we founded the new company in 2011, and our finances have steadily improved ever since. 2015 showed a 39% increase in revenue over 2014, and 2016 is continuing this trend. Our finances are a matter of public record in Norway and can easily be looked up. You will find that the previous company made a loss in the years up to the point when we (the new company) took over the Runbox email service, and has steadily improved since then. From employing half a programmer in the past we now have 3-4 skilled and effective developers, plus a team of some of the best consultants available, who make sure that what we are building is top notch. We now have more staff, and more projects being worked on, than at any time in the history of the Runbox email service. Today, a wide variety of customers use Runbox, and although we listen carefully to the comments on this forum the majority of our customers are not represented by them. We have to cater to all of our customers and as such we are working on a range of projects. Right now 2FA is getting the most attention, but we have also been working on calendaring, improved spam filtering, and various web interface upgrades. As detailed on this forum, there have been delays with 2FA and we share your frustrations in this regard. Despite the apparent simplicity of a 2FA interface it has been our most ambitious project to date, and we want to make sure it is solid when we do launch it. Once completed it will free up resources that will add to Runbox' momentum going forward, and I'm confident that you will be pleased with our progress. - Geir Last edited by Geir : 20 Sep 2016 at 08:40 AM. Reason: Readability.