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quaildog · 28 Jun 2011, 06:17 AM

I'm in Ottawa and here it is June 27 and we still can't send emails. I'm with Comnet but I believe others with 3web and other Distributel companies (IGS, Cybersurf, Cyberus,...???) are also having problems. Some people can't send but can receive while others can't send or receive at all. I believe the problems started when they started having problems with some old servers and decided to replace them. Since then, it's been a total mess. The Comnet number in Ottawa still has the same recorded message as weeks ago saying that they have server problems and their engineers haven't given them any estimated time for a fix. A friend of mine on 3web was told about 10 days ago by a 3web service rep that it could take 3-4 weeks to fix. I wish Distributel and its' owned subsidiaries would give us some idea of what the problem is and what is being done to resolve it. Surely someone at Distributel has some info.

28 Jun 2011, 06:17 AM	#22
quaildog Junior Member Join Date: Jun 2011 Posts: 2	Problems continue I'm in Ottawa and here it is June 27 and we still can't send emails. I'm with Comnet but I believe others with 3web and other Distributel companies (IGS, Cybersurf, Cyberus,...???) are also having problems. Some people can't send but can receive while others can't send or receive at all. I believe the problems started when they started having problems with some old servers and decided to replace them. Since then, it's been a total mess. The Comnet number in Ottawa still has the same recorded message as weeks ago saying that they have server problems and their engineers haven't given them any estimated time for a fix. A friend of mine on 3web was told about 10 days ago by a 3web service rep that it could take 3-4 weeks to fix. I wish Distributel and its' owned subsidiaries would give us some idea of what the problem is and what is being done to resolve it. Surely someone at Distributel has some info.