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I stated "a few years ago" because I haven't needed to use the restore feature recently, and it might have been updated in several steps which I didn't notice. All I know is how it worked the last time I needed to use it (which was before the first of this year) and today (when I tested it).
My post should have stated that I was only describing the Restore feature in the menu. I agree with you that staff can probably do much more, but it might take quite a bit of effort. I am interested in what you learn.
Bill
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