Quote:
Fastmail, which is self-funded and privately held, now claims 280,000
email accounts and a total of more than 400,000 users.
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Here's the partial answer to my question above. I like Fastmail/POBox.com and probably would have stuck with them (I had an account starting in the early 2000s) if it weren't for a couple of customer service failures where they just didn't fix simple, basic problems in a timely manner. If I'm paying for a service I want better service than waiting days to restore email functionality that is a problem on their end, or even to get a response.