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Hi, here is an update, I am home again and have had another session and I have tried again to follow the appended help account files which have been kindly posted, although unfortunately I cannot get any to work, I have again generated a new 16 digit code, but if I open the Sky-Yahoo web mail I cannot find a settings button which could lead to "email accounts" etc, and if I open Thunderbird and click "Tools" there is no >" E-mail accounts or Account Actions" in the menu as stated in the posted instructions, there is just nowhere I can find to paste a new 16 digit pw.
I could open the T/bird Account Settings > Server Settings > and change the settings to POP which I have tried several times but whatever server settings I enter it still asks for a pw which is always rejected, while most up to date information says that the correct server settings for Sky is "imap"
I am now researching the email platform reviews, in order to remove T/Bird, regards Robert
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