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Old 1 Dec 2020, 03:27 PM   #6
EricG
Essential Contributor
 
Join Date: Aug 2009
Location: Canada
Posts: 296
I signed into my test account from google.com page by clicking my avatar then choosing "another account".

After that, I get "protect your account". No recovery phone # but I do have an email. It's reasonable for them to require either one. Support is not going to help someone who can't identify themselves.

Update: When I go into Security Settings, there is a third verify option "security question".

I do have my phone # under Personal Info, but it doesn't transfer to Security.

Last edited by EricG : 1 Dec 2020 at 04:08 PM.
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