Hmmm. Not *that* typical, right? Or why does Pobox Support answer your question sent to FastMail?
Anyway, I feel it's been a loooong time since FastMail introduced any new features to its service. Not even little ones. Why are still only Gravatar images displayed although your contacts' images are synced via CardDAV? Where is offline access for the app? I don't dare to think about things like snoozing mails, scheduled send or
labels instead of folders…