This may seem silly, but maybe he's unaware of the problem ?
As far as I can tell for example, their non-web services ( SMTP, IMAP ) work just fine:
telnet mail.vfemail.net 143
Trying 12.31.100.157...
Connected to mail.vfemail.net.
Escape character is '^]'.
* OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE IDLE STARTTLS AUTH=PLAIN] VFEmail.net 96 ready.
telnet mail.vfemail.net 25
Trying 12.31.100.157...
Connected to mail.vfemail.net.
Escape character is '^]'.
220 mx133.vfemail.net ESMTP
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