Arrgh!
Current ticket:
x Mon Aug 31st 2020 11:49 AM PDT
Hello y,
Thank you for writing to us! I am happy to assist you
with this issue.
Unfortunately, we do not have an option to restore just
the Drafts folder. However, we can restore all the
emails that were deleted in the last 7 days.
The backup restore utility is under the
"Settings->Restore from Backup" screen. Just follow the
instructions there to complete the restoration process.
When the restoration is completed, you should get an
email about it. Please make sure you go through the
email carefully as it involves instructions to help you
copy the restored content and also mentions about the
automatic deletion of the restored folders.
Note: During a restore, any message flags that you had
applied to the messages will be lost. This means that
the restored messages will lose their "Seen" status and
appear as unread mails in the folder.
Please also refer to our help page about email
restoration here:
https://www.fastmail.com/help/receiv...redeleted.html
Cheers,
x
y Mon Aug 31st 2020 3:38 PM PDT
I'm not feeling heard. At all.
I wrote: "it doesn't work! Screenshot:
http://bayimg.com/iAojdaaga ]"
Did you read the whole emaildiscussions.com(FastMail
board) thread I cited? Did you look at the screenshots?
(Notice how many times I've posted there, helping out
other fastmail users?)
Time is running out.
Will you please escalate this ASAP?
I'm looking for something that the new version of
https://www.fastmail.com/settings/restore?u=zzzz
doesn't work on. Again, I've already performed a restore
using the functionality currently available there. But
it's not restoring the autosave drafts the older version
could and has.
Search showing it hasn't restored any autosaved drafts:
https://www.fastmail.com/mail/search...%3A-7d/?u=zzzz