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It seems that many of the aggrieved are long time members of the forum, but do not appear to have entered into any discussions here for quite some time.
So they may not be aware that, in recent years, the various members of the forum that are also FastMail staff have been shunning the forum (the odd exception, of course - this has been discussed here on the forum in recent times), and have preferred any interactions to take place on social media instead.
Perhaps it may be an idea for the aggrieved to consider posting their views to FastMail on their social media channels.
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