Quote:
Originally Posted by edu
Well, I need to send the documents to delete my 2FA in Gandi v5
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Could you please expand on this?
You have lost the access to 2FA on Gandi v5, and you have to "send the documents" to Gandi?
What exactly are the documents you have been asked to provide, and by "send" do you mean you have to post them to Gandi by snailmail?
I was under the impression that if you had entered your contact telephone number into Gandi when enabling 2FA, that they would use this number to contact you if you lost access.
Is this not the case, or did you not provide your telephone number, or did you provide a telephone number that you no longer have access to?
I hope I'm not appearing to be critical, I'm just wanting to understand the situation completely.
And any additional information you can provide here on the forum may be of assistance to others encountering the same problem.