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From what I notice in my life is that MOST people (especialy younger ones) do NOT use email anymore. Mostly they prefer whatsapp,Viber,Skype or the FB messenger. I even saw this with some companies. True...in larger companies email still plays an important role.
However here in germany i still see that many copmpanies still use written letters and/or fax!!! When I moved here in 2014 I was realy surprised that they still use the fax. I personaly do not like to use the fax because i think its obsolete now in 2016. You can do wunderfull things with a scanner/modern smartphone and email:-)
I myself am addicted to email:-) But I am from the old guard.
Dutchie.
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