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Old 5 Jul 2009, 04:05 PM   #11
zaaz777
Essential Contributor
 
Join Date: Jul 2001
Posts: 333
Quote:
Originally Posted by n5bb View Post
Have you followed the instructions at the bottom of the Options>Virtual Domains screen? Your domain should be shown at the bottom, with the DNS status set to "Us". And you then need at least one entry in the Virtual Aliases table on that screen.

Bill
I went to Options>Personal Domains
[In Fastmail Professional in the Options screen it shows as Personal Domains and not Virtual Domains]
My Domain is not shown at the bottom,I see this screen
Virtual Domains
You may add virtual domains using the list below. We DO NOT purchase the domains for you, you must purchase your domain name from a domain name reseller. However, we can host DNS records for you, either NS (name server) or MX (mail exchanger).

Once you have purchased your domain, you can enter it into the table below. You must then add at least one alias to the above table in that domain. To activate the domain, you need to point the DNS to us.

See the Help link for more details.

Save changes No Domains
When I go down and try to add my domain I see this message
The data you entered contains some errors
The virtual domain already exists and is in use

Forum users n5bb or Terry or any other users of this forum can you help me out?
If there are any of the Fastmail staff who see this post can you help?
Incidently this is a Fastmail Pro account for which I pay $59.95 a year
I can receive and send mail but the problem is the Options >Custom DNS and Options>Personal Domains
Awaiting a solution to this problem
zaaz777 is offline   Reply With Quote