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Old 26 Jun 2017, 02:12 PM   #9
mmerlinn
Junior Member
 
Join Date: Sep 2012
Posts: 14
Quote:
Originally Posted by n5bb View Post
I don't understand your post.
  • I have had no trouble upgrading accounts. Did you have difficulty getting your payment accepted?
  • The notice tells you exactly how to upgrade. It does not state that "there is no upgrade path available".
  • Guest account owners never paid anything. So they have no credit toward a new paid account except for the 50% discount.
  • Member account owners can apply their original membership fee to the new account, as well as the 50% discount. This means that they can get a free Basic account for one year.
Bill
Quite hard to upgrade when there is NO BILLING & PLAN link on the interface. No link = No upgrade path.

Quote:
Originally Posted by philtec View Post
To upgrade your account just head to the 'Billing & Plan' menu screen.
Select your preferred plan and subscription duration and then choose your payment option.
Any discount and credit will be automatically applied when you upgrade.
Keep using your current email address.
Regards,
The FastMail Team
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