EmailDiscussions.com - View Single Post - Fastmail bouncing emails to me form a "new" domain

ao1 · 4 Jan 2019, 08:24 AM

A site that I use regularly needed to switch to a different platform, so they registered a new domain and asked the users to re-register, but when I tried to do so, a confirmation email did not arrive.

Luckily, I was able to contact the site's owner via a different venue and they agreed to help me check what is wrong.

Apparently Fastmail bounces the emails with the following message:

<REDACTED@fastmail.fm>: host in1-smtp.messagingengine.com[66.111.4.71] said:
451 4.7.1 <DATA>: Data command rejected: REDACTED.com is too new,
temporarily blacklisted - RLR813 - ip=<23.83.214.32>,
host=<catfish.maple.relay.mailchannels.net>,
helo=<catfish.maple.relay.mailchannels.net>, from_domain=<REDACTED.com>
(in reply to DATA command)

As a longtime paying customer, I expect to get the service that I am paying for, which includes receiving emails, even if they are sent from new domains, and not rejecting them without giving me any notification.

If anyone from FM is reading this, I need it to be resolved ASAP. The ticket number is PTN477705.

Thank you,
Alex.

4 Jan 2019, 08:24 AM	#1
ao1 Essential Contributor Join Date: Oct 2003 Posts: 327	Fastmail bouncing emails to me form a "new" domain A site that I use regularly needed to switch to a different platform, so they registered a new domain and asked the users to re-register, but when I tried to do so, a confirmation email did not arrive. Luckily, I was able to contact the site's owner via a different venue and they agreed to help me check what is wrong. Apparently Fastmail bounces the emails with the following message: <REDACTED@fastmail.fm>: host in1-smtp.messagingengine.com[66.111.4.71] said: 451 4.7.1 <DATA>: Data command rejected: REDACTED.com is too new, temporarily blacklisted - RLR813 - ip=<23.83.214.32>, host=<catfish.maple.relay.mailchannels.net>, helo=<catfish.maple.relay.mailchannels.net>, from_domain=<REDACTED.com> (in reply to DATA command) As a longtime paying customer, I expect to get the service that I am paying for, which includes receiving emails, even if they are sent from new domains, and not rejecting them without giving me any notification. If anyone from FM is reading this, I need it to be resolved ASAP. The ticket number is PTN477705. Thank you, Alex.