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Old 21 Dec 2018, 04:17 PM   #1
stvvbkk
Junior Member
 
Join Date: Feb 2013
Posts: 5
"Cannot send messages using the server" in Mac OS X Mail

In the OS X Mail app on my Macbook, I can't send messages from my fastmail account. I've tried several times putting in a New App Password from Fastmail. In Mail, I receive messages just fine. When I try to send something, I get the following popup message:

"Cannot send message using the server"
smtp.fastmail.com:xxxxxxxx@fastmail.net

"The SMTP connection to server 'smtp.fastmail.com' failed."

It lists the server in the menu as "smtp.fastmail.com:[myemailaddress]@fastmail.net".

I followed both the automatic instructions and then tried the manual instructions from Fastmail:
https://www.fastmail.com/help/clients/mac.html
https://www.fastmail.com/help/client...il-manual.html

I consulted this Fastmail.com page about "Email client sending issues", which wasn't any help:
https://www.fastmail.com/help/client...ingissues.html

Does anyone know what might be going on?
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