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Old 30 Mar 2022, 03:43 PM   #6
FredOnline
The "e" in e-mail
 
Join Date: Apr 2011
Location: Manchester UK
Posts: 2,617
A comment from Geir on the Runbox Community Forum:

Quote:
Thank you again for your comments and your support.

We absolutely agree that we should be more responsive with our customers here and in other channels during incidents.

Although these incidents always seem to hit at the worst possible time for our team this is no excuse and we should and will do better.
For context, this 'worst possible time' was from around lunchtime on a weekday in Norway.
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