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Are you sure?, it could be a bot (joking)
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I know what you mean! However, I do happen to know some "real" people that work at several of the largest companies, and you would be happy to know they work really hard to make good products. There are just so many constraints on what you can do and how you can do it when millions or even billions of people's systems will be impacted by the tiniest change, and it all has to support a near infinite variety of software/hardware configurations. It's really a miracle that anything works at all.