FM need to take note
The fact that there is so much controversy over the new interface is a strong indicator that the company has not got it right.
Forcing people to use the new interface in the vain hope that "they'll like it when they use it" is not the way forward. I've used it, I don't like it. When I first used FM it was different to anything I'd used before, but I liked it.
And it's bad business to **** off your best customers.
|