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OK, I'll stick my neck out...
Doctorow's term "enshittification" has absolutely nothing to do with anything going on at Fastmail. Nothing.
You may feel the quality of service is declining at FM, and that it's getting more expensive, etc, and those complaints may be entirely justified (though I don't agree with them), and yet you cannot commandeer this new term just because it sounds like how you feel. There is NO connection. The term has a very specific meaning that applies primarily to social media platforms.
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