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Old 13 May 2022, 04:17 PM   #21
FredOnline
The "e" in e-mail
 
Join Date: Apr 2011
Location: Manchester UK
Posts: 2,616
Quote:
Originally Posted by trikotret View Post
I think FM should have more trained staff answering Twitter questions. Whenever someone tweets and ask a simple, FM Twitter tells them send an email to support to open a ticket. Most of questions can easily been answered instead of opening a ticket.
For example:

https://i.postimg.cc/K8SWx0T5/Screen...3-08-05-48.png

Luckily, @EMDiscussions rides to the rescue!
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