View Single Post
Old 17 Jan 2017, 02:32 PM   #3
brong
The "e" in e-mail
 
Join Date: Jul 2004
Location: Melbourne, Australia
Posts: 2,658

Representative of:
Fastmail.fm
Quote:
Originally Posted by BritTim View Post
I do sympathize for this move, but expect some flack for it, especially from the few remaining legacy member account owners. I have a suggestion, that will cost Fastmail little except some administrative costs. As an additional option to the US$15 credit and 50% discount, offer to actually refund the US$15 to those who insist they bought a lifetime subscription and object to paying more. In practice, I think only a minuscule number would take this option.
I'm sure we're happy to refund a few accounts as a one-off.
brong is offline   Reply With Quote