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Old 15 Sep 2019, 04:22 AM   #4
benaboo
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Join Date: Dec 2007
Posts: 80
Quote:
Originally Posted by Terry View Post
I have that trouble using my domain....in most cases we have to get people to add us the their address book, but in saying that it is not always possible.

I think possibly it is customers who use MS outlook that has the problem but us using our own domain.
I didn't know this was an issue. I'm just wondering why, as soon as I switched to my own mail server (using the same domain), the messages are all getting through fine now? What is it about Fastmail that causes other mail servers to snag mail as spam? No answer from either MS or Fastmail yet. Still waiting on both of them.

Asking people to whitelist is unacceptable, especially since I now know it can be prevented. I have to be able to rely on my email to get through to people when I need it to, you know? So infuriating.
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