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Old 16 Mar 2018, 02:10 AM   #8
dbowdley
Cornerstone of the Community
 
Join Date: Nov 2008
Location: UK
Posts: 549

Representative of:
Runbox.com
Quote:
Originally Posted by jclarkw2 View Post
I suppose my helpdesk registered email will change along with my username?
Will my login passwords (both to the main account and to the helpdesk) and other 2FA credentials (if I've set them up) remain the same?
The helpdesk registered email will remain the same as it is a separate system, but we can change that for you if you wish and that way you can still access your previous tickets but on the new email address. 2FA and app passwords will be reset so they will need to be set up again.
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