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Originally Posted by Samoreen
Done. Thanks.
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Good. I only use the iOS app and web systems, so I can respond to your issues.
Fastmail in general has a two-level support system. The first level of support will directly respond to you about common questions about the use of their app or website or configuration questions. If there is a known bug they will let you know. But if it’s an unknown bug they will pass the issue to the developer team. Then someone such as Neil Jenkins and his team will work on the problem, and the developers may ask you for more details directly. I met Neil and Bron in 2015 in Portland Oregon when they were attending a software meeting and I was at a different event associated with my employer. They have a great passion for their projects.
Bill