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Superhuman is very curious. You are not even paying for full email support. You are only paying for a front end to your existing email service (usually, it seems, Gmail). If their website is to be believed, they have a huge number of employees for the number of users they currently support, and they are still trying to recruit more. They are also limiting the number of users they support (with a long wait list) presumably to ensure that their blazingly fast web interface is unaffected. I may be unfair, but it looks overhyped, probably looking for a big payday for its owners.
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