Quote:
Originally Posted by Mugwhamp
Of all the companies I use for a variety of purposes, FM is among the most responsive, and have been for the 12 years I've used the service. Zero problems here.
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They've been the most responsive company you've used for the last 12 years? They just recently upgraded their support, because up until very recently, it usually took them days to answer simple support tickets. They, themselves, acknowledged that.
You either use very bad companies (when it comes to support) or you didn't need much from FM.