Quote:
Originally Posted by FredOnline
...the need to be able to quickly contact a knowledgeable human to solve any problem, especially if you have the needs of a family or SOHO to satisfy, you may need to look elsewhere...
|
I would disagree here. My experience with EUMX is that every time I contacted them I had a response pretty quickly, and a resolution within 2 hours.
Coming from tuffmail I switched a year ago. Some of the comments are right:
- better anti spam at tuffmail, eumx could do better here most of the time
- better reliability of service at tuffmail (eumx having from time to time a network provider issue)
- similar if not better customiseability at EUMX, but not everything through the web interface (some of the customising stuff you just ask support)
- as austere if not more austere then tuffmail
- cheaper then tuffmail
- as responsive support as tuffmail in the John days