EmailDiscussions.com - View Single Post - Alternative to Thunderbird supporting tags

emoore · 13 Oct 2021, 07:56 AM

A corrupted folder is one possibility. But you don't seem to have deleted messages being resurrected, message fragments or dates defaulting to the oldest possible date (January 1st 1970 at midnight GMT). They're common symptoms of a corrupt folder.

Another possibility is that there are problems in the MIME layout of the message that webmail and some other email clients tolerate, but Thunderbird doesn't. That can cause a HTML MIME section to be displayed as plain text, showing the HTML tags rather than interpreting them. Thunderbird has a history of being a stickler for standards. The same issue occurs with embedded images that incorrectly identify what they are but display fine elsewhere, but Thunderbird refuses to make a best guess as to what they really are.

MIME is a Internet standard used to let a email client workaround many limitations on what a message can store. Messages can have both a HTML version of a message body and a plain text version of the same message body. The client is supposed to display the appropriate one based on your settings. If it doesn't recognize where the start of the HTML version of the message body is (due to formatting/syntax errors) it could consider it part of the preceding plain text message body, and display the content as is, rather than interpreting the HTML.

You said this problem doesn't occur with other email clients. I suggest you post the source for a email message on the Thunderbird support forum and ask people to tell you if the message is the culprit. If you want to do that pick a short one and edit the message to replace the username in any email addresses with something generic like "username" to protect peoples privacy.

Thunderbird tries to store tags as IMAP keywords for IMAP accounts. If the server doesn't support that it falls back to storing them locally in the .msf file for the folder. That means that another PC can not see the labels. I'm not aware of any email client that supports Thunderbird's tags except for other email clients based on changes to Thunderbird, such as POBox or Betterbird.

If you don't have any luck at https://support.mozilla.org/en-US/questions/thunderbird ask at http://forums.mozillazine.org/viewforum.php?f=39 . MozillaZine was the original support forum before Mozilla created a official one. MozillaZine has less traffic so you're more likely to get a response.

13 Oct 2021, 07:56 AM	#7
emoore Essential Contributor Join Date: Apr 2002 Posts: 280	A corrupted folder is one possibility. But you don't seem to have deleted messages being resurrected, message fragments or dates defaulting to the oldest possible date (January 1st 1970 at midnight GMT). They're common symptoms of a corrupt folder. Another possibility is that there are problems in the MIME layout of the message that webmail and some other email clients tolerate, but Thunderbird doesn't. That can cause a HTML MIME section to be displayed as plain text, showing the HTML tags rather than interpreting them. Thunderbird has a history of being a stickler for standards. The same issue occurs with embedded images that incorrectly identify what they are but display fine elsewhere, but Thunderbird refuses to make a best guess as to what they really are. MIME is a Internet standard used to let a email client workaround many limitations on what a message can store. Messages can have both a HTML version of a message body and a plain text version of the same message body. The client is supposed to display the appropriate one based on your settings. If it doesn't recognize where the start of the HTML version of the message body is (due to formatting/syntax errors) it could consider it part of the preceding plain text message body, and display the content as is, rather than interpreting the HTML. You said this problem doesn't occur with other email clients. I suggest you post the source for a email message on the Thunderbird support forum and ask people to tell you if the message is the culprit. If you want to do that pick a short one and edit the message to replace the username in any email addresses with something generic like "username" to protect peoples privacy. Thunderbird tries to store tags as IMAP keywords for IMAP accounts. If the server doesn't support that it falls back to storing them locally in the .msf file for the folder. That means that another PC can not see the labels. I'm not aware of any email client that supports Thunderbird's tags except for other email clients based on changes to Thunderbird, such as POBox or Betterbird. If you don't have any luck at https://support.mozilla.org/en-US/questions/thunderbird ask at http://forums.mozillazine.org/viewforum.php?f=39 . MozillaZine was the original support forum before Mozilla created a official one. MozillaZine has less traffic so you're more likely to get a response.