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Old 27 Aug 2017, 07:14 PM   #1
odedp
Master of the @
 
Join Date: Mar 2000
Location: Tel-Aviv, ISRAEL
Posts: 1,664
Unhappy Can't get a clear answer from support!

This is simply amazing!
I have opened a support ticket and asked a very simple question.
They replied quickly but didn't answer my question...
So I've tried again.
and support replied quickly again, but guess what: My question was still not answered!
Here is what I've asked. Maybe someone can do a better job than support did...
I have been a Fastmail customer since the very beginning (2000)
Most of the time my plan was FULL and several years ago I've upgraded to ENHANCED.
The Full plan didn't provide as much disk space as I needed, so I have purchased extra disk space (paid for it nearly $210)
This extra disk space is mine for good!
When I've upgraded to Enhanced the extra disk space which I bought was added to my quota.
What I'm trying to figure out is: what will happen if I upgrade to STANDARD?
STANDARD provides more disk space than I need.
So, am I going to get a one time refund of $210 or will my extra disk space be added to the disk quota STANDARD provides?
Or maybe I'll lose my money???
Thank you all,
Oded.
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