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We still need to determine if that email attachment contains the characters "Session expired...". Please try viewing the raw message (headers and message body in ASCII characters) and look for that character string.
If you instead see some URL link in the raw message, try refreshing your browser screen (reloading the page) when you see the "Session expired" message.
It's possible that the sender sent you a link to her browser page URL shown when she was viewing a Word document using her webmail account. I think that you may be trying to view a session page of her webmail provider, and that session has now expired.
Bill
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