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In the past, the forums were an appropriate place for recording feature requests. In those days, FastMail employees often participated here. For reasons I will not go into, FastMail no longer see the forums as a useful resource, and have almost entirely ceased their participation.
A senior member of FastMail's staff has suggested support requests as the best way of making them aware of improvements sought by users. (I too find this a bit strange, but can see no reason for not complying.)
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