This feature formally enables a contractual relationship. This only is important to businesses who need to meet the EU privacy regulations. See this about the EU rules (from
Wikipedia):
Quote:
... a data protection officer (DPO)—a person with expert knowledge of data protection law and practices—must be designated to assist the controller or processor in monitoring their internal compliance with the Regulation.
A designated DPO can be a current member of staff of a controller or processor, or the role can be outsourced to an external person or agency through a service contract. In any case, the processing body must make sure that there is no conflict of interest in other roles or interests that a DPO may hold. The contact details for the DPO must be published by the processing organisation (for example, in a privacy notice) and registered with the supervisory authority.
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Fastmail describes their implantation in a blog post (which I found through the
Help):
https://fastmail.blog/2018/05/24/gdpr-is-here/
Bill