Quote:
Originally Posted by David
It's pretty sad (IMO) that Fastmail staff will not help a paid 'Member level' account holder (who also owns a paid 'Full' level account) when someone is trying to hack into any of their accounts.
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I don't think this is true. When I had only a member account, I had to contact FastMail once or twice, and they provided support because the issues were such that it required action by FastMail to resolve.
My impression is that it's not so much that FastMail won't provide any support for member-level accounts. They just won't hold your hand when, for example, you're trying to set up Thunderbird to access your account.