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Old 5 Dec 2018, 08:08 AM   #5
BritTim
The "e" in e-mail
 
Join Date: May 2003
Location: mostly in Thailand
Posts: 3,090
As Fred says, edit those email addresses (the bit before the @).

The reason for the messages going to spam is mainly that the DNS for the domain xome.com is configured to indicate that the sending server (Host='pv50p00im-ztdg10011301.me.com') is not one of the expected sending servers for messages from xome.com. The records in the DNS that are implicated are known as the DMARC policy.

There are ways that you could override the decision to put the messages in the spam folder. However, this is primarily a problem at the sending end. You could explain this to your correspondent, and see if they want to communicate with the administrator of the domain to get the issue resolved.
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