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Old 11 Jul 2017, 11:15 AM   #1
gardenweed
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Join Date: Jun 2008
Location: Perth
Posts: 664
Unhappy FM App on Galaxy S6 Android 7.0

Anyone else having issues with the FM on their Galaxy S6 with Android 7.0?

For email to download onto the App, I have to close the App then re-open the App.
If I wake the phone & the FM App is already open from a previous enquiry, then it won't download new email.
Instead it just sits there doing the cycle of trying to connect to server - which it appears never to do.
I have to close the App, then re-open the App for the server connection to succeed.

I've tried clearing data & cache, and I've uninstalled and re-installed the App.

I raised a ticket with FM.
Seems that it's a known problem for the specific combo of Galaxy S6 and Android 7.0

I'm getting a bit frustrated with the oddball limitations of the FM app.
The Samsung Galaxy S6 is not that old a phone or uncommon phone that it shouldn't be supported.
(It also doesn't work on my Android tablet - different issues)

Sigh

Wondering if (hoping) someone might have found a fix for this?
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