There have been ongoing issues, since before Christmas, with IMAP and POP connections according to the service status page and Twitter announcements in the past couple of days. Certainly addressing this problem should take precedence over the new webmail interface. We know Runbox doesn't have hundreds of engineers to call upon when something goes wrong.
Personally, I have not noticed any problems connecting MacOS Mail to the IMAP servers during this period but I'm just one user.
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